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Microsoft Issues Fix for Bricked RT Devices

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Surface RT

Surface RT

Late last week, Microsoft released Windows 8.1 update for Surface RT. Shortly after, a small number of people were finding that the update was bricking their device. By the start of this week, Microsoft had pulled the update from the Windows Store. Fortunately, for those with bricked devices, Microsoft have released a recovery image which should restore your Surface RT tablet back to a functional state.

The fix process will require a USB stick and some command-line keystrokes.No official word from Microsoft as to when the update will be made available again. They did however, have the following to say:

“Based on our investigations of a situation customers have encountered updating to Windows RT 8.1, we can confirm that as of now this is a Windows update issue only affecting Surface RT customers,” Microsoft said. “While only less than 1 out of every 1,000 (or less than 0.1%) Surface RT customers who have installed Windows RT 8.1 have been impacted, improving their experience and ensuring their systems are fully operable as quickly as possible is our number one priority. We have made recovery media available for download here along with actionable guidance for affected customers. We continue to work towards making the Windows RT 8.1 update available in the Windows Store again and apologize for any inconvenience. Further updates will be provided as they become available.”

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